Privacy Notice
This page explains how Meals4U collects and uses personal information when you use our website or submit an enquiry form.
Last updated: 4 June 2026
1. Who we are
This website is operated by Meals 4U Limited (“Meals4U”, “we”, “us” or “our”). We provide online ordering websites, mobile apps, self-ordering and related technology solutions for UK restaurants and takeaways.
2. Information we collect
When you submit an enquiry through our website, we may collect the following information:
- restaurant or business name;
- contact name;
- phone number;
- email address;
- business postcode;
- current website address;
- the service you are interested in;
- any information you provide in your message;
- submission time, IP address, browser and device information.
3. Why we use your information
We use this information to:
- respond to your enquiry;
- understand your business requirements;
- arrange a demonstration or follow-up contact;
- manage our internal sales lead and customer service process;
- protect our website from spam, misuse and security risks.
4. Our lawful basis
We usually process enquiry information on the basis of our legitimate interests, namely responding to business enquiries and managing potential customer relationships. Where discussions progress towards a contract or service provision, we may also process information as part of pre-contractual steps or performance of a contract.
5. Who we share information with
We do not sell your personal information. To handle enquiries, we may record and manage your information in internal systems, such as customer follow-up tools, Jira, email systems and server databases. We may also use service providers who support our IT, hosting, email and business systems.
6. How long we keep information
We keep enquiry information only for as long as we have a business need to do so. General enquiry records may be kept for up to 24 months, unless we need to keep them longer for an ongoing business relationship, contract, legal, accounting or dispute-related reason.
7. Your rights
Under applicable data protection law, you may have rights to:
- request access to the personal information we hold about you;
- ask us to correct inaccurate information;
- ask us to delete your information;
- request restriction of, or object to, certain processing;
- request data portability where applicable;
- complain to the UK Information Commissioner’s Office (ICO).
8. Contact us
Meals4U
43 Granby Street
Loughborough, LE11 3DU
United Kingdom
Email: demo@meals4u.net
9. Updates to this notice
We may update this Privacy Notice from time to time. The latest version will be published on this page.